Predicting the likelihood of a candidate being a good fit for a role and best steps to move forward.

Predicting when customers might churn and how to prevent it from happening.

Predicting medical appointment no-shows and allocating resources accordingly.

Predicting customers who will pay late and engaging with empathy accordingly.

Here are some examples of how businesses have created intelligent apps, leveraging Einstein Prediction Builder and Einstein Next Best Action to solve common challenges. Let’s put this into the context of your business Both of these products are built into the Salesforce Platform, leveraging Lightning Components, Flow, and more so you can embed the predictions and recommendations easily into custom workflows. With Einstein Next Best Action, you can deliver optimal recommendations by using strictly business rules, or combining them with insights or predictions created from products like Einstein Prediction Builder. With Einstein Prediction Builder, you can build predictions on any custom object.

Now, you can combine these two products with the rest of the Salesforce Platform to build intelligent apps with ease. Additionally, Einstein Prediction Builder allows you to enable one free prediction for EE and above orgs, and Einstein Next Best Action allows up to 5,000 requests per org per month, regardless of the edition.

However, users want not only their experiences personalized and streamlined but also to be intelligently guided throughout their workflows, reducing their own human error and supercharging their productivity.Īs of July 21, Einstein Prediction Builder (up to 10 enabled predictions) and Einstein Next Best Action (unlimited requests) are now included in Lightning Platform Plus SKU, at no extra cost. As Salesforce Admins, building apps and custom workflows for your Salesforce users is like second nature, and it’s fun! We’ve seen so many super cool apps that leverage Lightning App Builder, Process Builder, Quick Actions, Lightning Components, and more to personalize the user experience and make it much more streamlined.

Salesforce app builder license